Neato Botvac 75 (3000) Press Okay

Hi!

I’m getting the (3000) Press Okay error with my Neato Botvac 75.

Description: Neato Botvac 75 will not start and throws a 3000 error after attempting to start up 3 times.

Hardware concerned: Neato Botvac 75

Software concerned:

Troubleshooting steps already taken: All the steps recommended in other posts I found on this forum. I’ve rotated the lidar, hit it with air, reset the robot, flipped the battery switch off and on again, etc.

Additional information: This began after I changed out the battery with an authentic Neato battery. I “seasoned” the battery as recommended by running the bot 3 times. After a couple days I ran it again and now I’m running into this error. I observe that the lidar lenses are pointed in exactly the same direction after attempted startup, indicating that the lidar is not spinning.

Hopefully there’s a repair option available!

Hi there,

Welcome on the forum.

Have you bought the robot from RobotShop?
Else, we would suggest that you contact your dealer for warranty or that you send your robot into a repair center for service.

Yes. Way back in 2015.

Order number 332531
Web number 100047169

This topic was transferred to internal RobotShop Support.