Navio2: RCIO firmware does not update

Hi, I received a Navio2 board and struggled to get it to work. I have a quadcopter built with an X frame. I managed to run examples from the EMLID website for Servo, Led, RCInput, Barometer, GPS, and MPU upon connecting everything, and everything is working fine. I also managed to get the telemetry to work through the WIFI port and connect to the Ardupilot GUI on my Windows laptop. I managed to get the Remote controller to work with Ardupilot. However, I still cannot get the motors to work on Ardupilot and the RCIO does not update. These are some of my findings so far.

I presume the main problem is that I cannot update the RCIO firmware. After running the command: sudo emlidtool I get that the RCIO failed due to outdated firmware. It then asks to update it and when I ran the update command for the RCIO and got:

Please can you help with troubleshooting?

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Hi @pawelkostek1 and welcome to our forum.

We will connect you with Emlid support for troubleshooting.

You should receive an email soon.

Thank you.