I have a Neato XV-21, part no: 910-0090. I’m getting the subject error 3000. It starts for 30 seconds and get the Error 3000. I have tried the reset, disconnect the battery, compressed air etd.
Even though, the laser scanner Does turn freely (q-tip to spin) when the vacuum is started and running…the laser scanner does not spin…it just sits there.
Any suggestions? ’
(I am very technical savvy, and not afraid to take apart). If I do need to disassemble the unit, what are some good sites to guide me through this?
Thanks, AJ
Hi, Did you buy he robot with RobotShop? if so, please contact us trough our support center and select domestic as the department.
If you didn’t buy it with us and the motor turns, you will need to replace the entire RPS module (laser module). Unfortunately, we don’t have this replacement part in our inventory. We will suggest you to verify with the manufacturer directly.