my Vacume will not charge and am getting error message 0004
why is my Vacume is saying it is charging even though it is not hooked up to the charging base
oh! you need ask for the tool free number which placed on the backside of the body of the vacuum cleaner or checkout its warranty card too.
Hi Tobrigewitch, the battery error 0004 is usually caused by a defective charger. We suggest you to verify if the charger is plugged in correctly. If you can, verify it with a voltmeter, you should have around 24 volts.
If there’s 24 volts on the charger, please open the robot’s menu, select Support > New Batteries and let your robot charges on the charging station for the next 3 hours.