My roomba 980 is doing a weirdo noise

Hi!

I require your help regarding a problem I’m encountering.

I did a video to show the weirdo noise…

Can someone help me?

I’m worried because I dont have any kind of assistance in my city :frowning:
Thanks u guys, in advance!

Thank you so much in advance for your help!

Hi,

Since it is a Roomba 980, it could possibly still under warranty.

Let me know where you bought it and possibly contact your dealer for warranty information.
I believe that the sound could be related to the vacuum but probably not an issue.
You can also contact iRobot directly for specific support: https://www.irobot.com/

Let me know if this helps.

Hi!

Thanks for u attention!

I bought at best buy, still on warranty,…but since I’m currently living in Brazil, its impossible to take to warranty

Im going to try to reach IRobot too! Thanks! :slight_smile:

I entered in the website with the Live Chat and they diagnosed that the the motor (which is inside the bin) is slightly loosing its touch…so they are sending a new bin!

One more time, thanks for ur help!

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Hi there,

Really glad that the issue was resolved so quickly!
Hope everything will go well.