Hi!
I require your help regarding a problem I’m encountering.
When using the mop gear, the water is not sprayed on the mop felt.
Ecovacs Deebot OZMO 930 Robot Vacuum Cleaner
Tried to read the documentation and the web. Followed all instructions with no avail. Tried many times.
Thank you so much in advance for your help!
Hi @cbressan and welcome to our forum!
Have you bought your robot from us?
If so, please provide your order ID.
Thank you.
We have sent you an email from our internal support.
U have thé samen issue. Did you get this fixed some how?
Hi @MuchuuxD and welcome to our forum.
This customer solved the issue.
He just unscrewed one of the blocked vents and then screwed it back, and after that it started working fine.
