I am unable to operate this device. In my opinion, the instructions are inadequate. I made a guess about how to charge it. Definitely don’t know how to turn it on. Very disappointed. I thought I ordered one unit but I received and was charged for two units. How do I either make this thing work and return one unit or send both units back for a refund?
Hi,
The battery inside the robot is not connected, as a safety measure for shipping.
Please remove the cleaning pad and open the battery door.
Connect it, and then you can start charging the robot.
As for your second robot, please contact our customer service for a return:
robotshop.com/en/support.html/