Makeblock XY Plotter Robot: avrdude: error: programmer did not respond to command: exit bootloader

Hi!

I require your help regarding a problem I’m encountering.

Description:

We purchased the XY Plotter Robot Kit V2.0 from makeblock and assembled the robot. I downloaded the software package from

https://github.com/Makeblock-official/XY-Plotter-2.0/archive/master.zip

and began by going through the README instructions in the folder. The instruction says that I have to upload GCodeParser file to the Me Baseboard. When I try to do so, the code compiles successfully, but I get this error output when I try to upload.

avrdude: butterfly_recv(): programmer is not responding
avrdude: butterfly_recv(): programmer is not responding
avrdude: butterfly_recv(): programmer is not responding
avrdude: butterfly_recv(): programmer is not responding
Found programmer: Id = “���
�I�”; type = �
Software Version = I. Hardware Version = .O
avrdude: butterfly_recv(): programmer is not responding
avrdude: butterfly_recv(): programmer is not responding
avrdude: error: buffered memory access not supported. Maybe it isn’t
a butterfly/AVR109 but a AVR910 device?
avrdude: initialization failed, rc=-1
Double check connections and try again, or use -F to override
this check.
avrdude: butterfly_recv(): programmer is not responding
avrdude: error: programmer did not respond to command: leave prog mode
avrdude: butterfly_recv(): programmer is not responding
avrdude: error: programmer did not respond to command: exit bootloader
avrdude: error: programmer did not respond to command: exit bootloader

I would greatly appreciate it if you could help me find the solution to this problem as soon as possible. Thanks for your help!

Hardware concerned:

Software concerned:

Arduino
https://github.com/Makeblock-official/XY-Plotter-2.0/archive/master.zip

Troubleshooting steps already taken:

When looking for solutions online, I tried things such as changing the programmer to USBasp, clicking reset on the microcontroller while the code compliles before uploading, and I tried multiple laptops as well.

Thank you so much in advance for your help!

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