Litterrobot 3 keeps jumping to red

Help & Support Domestic Robots
1

Basically my litterrobot keeps jumping to red, i already replaced the catsensor and it keeps doing it. Am i correct in assuming the mainboard went to litterrobot heaven?
I put on the litterrobot, it turns once (sometimes stops for some reason and i force start the cycle to complete it…) it can be blue a long time but jumps on his own to red, or right away red. If it is the main board i have to save up for it - hence me asking. I followed all the other steps i found on forum, i guess this is more to you experts if my assumption is correct.

Thanks in advance for the help and advise.

2

Hello @NuttyDutchy ,

Welcome to RobotShop community.

We are sorry to hear that you are having trouble with your Litter-Robot.

This is indeed an issue with the circuit board so it’ll need to be replaced.

Please provide us with your order number to check your warranty.

Awaiting your reply.

Sincerely,

2 Likes
3

thank you so much for your quick reply. after some email digging i found my order nr being #1040774 - a very gracious gift from a loved friend. Not sure if i still have warranty… Even if not - i am so happy with this device that it be worth repairing. Really makes my work as carer for my dad 100% easier and my kitties very happy.

4

Hello @NuttyDutchy ,

Thank you for your reply.

Unfortunately, the warranty associated with this order number has expired.

In this case, you can order a new circuit board from the following link:

This video will show you how to replace it:

Feel free to contact us again if you need further assistance.

Sincerely,