Hi! I require your help regarding a problem I’m encountering. Description: My litter robot starts to rotate okay, but soon I can see that it is rotating a little too high on the track. Then it stops and rotates a little the other way. Then the lights come on with yellow and th…

I had a similar problem. Initially it was “separating” the pin inside the slot that you put the power plug into, that restored the unit to functioning. I used a thin steak knife. That worked for a month. Ultimately I replaced the motor. Price is reasonable and easy to install (…

is there any support technician who can help me?

Hi, When the yellow and red LEDs are blinking it means, it detected something that obstructs or jam the motors. Please try the following and let me know how it goes: 1- Turn the unit off and remove the bonnet and the globe. 2- Check for gear/motor obstruction and clean or rem…

I have the same problem…yellow and red light flashing. But the globe stopped in a 90 degrees position. If I remove the bonnet and globe…check and clear any obstructions…do I put the globe back in this 90 degree position or in the home position, before turning it back on?

RobotShop Community

Litter robot not rotating correctly

Help & Support

Ebram April 27, 2021, 1:33pm 6

Hello @cheekimsky,

Welcome back to RobotShop community.

We are sorry to hear that you are having trouble with your Litter-Robot.

You can put it in the home position and turn the power back on.

Let us know how it goes.

Sincerely,