Can you give me the adres of the repaircentre than i will ship it.
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Hi Can you give me a RMA number and the return adres so I can ship it for repair?
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Hello, why don’t you give me a RA number and the adress so I can send it for repair. I have already put it in a box andcit is ready to ship. @Ebram
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Hello @Isabel69,
Sorry for the delayed answer.
Very well, we will forward you now to our repair department to carry on with the process.
You will be contacted shortly via email with further instructions.
Have a lovely day, stay safe.
Sincerely,
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Hi, I just get my base back and the issue is still not solved.
I am very sorry but I am not amused. 
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Hello @Isabel69 ,
We have replied via email, please reply to us there for faster answers.
Thank you.
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Thank you for the new globe. Now the problem is fixed.
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Hello @Isabel69 ,
Thank you for the update, we are glad o hear that the robot is working properly now.
Feel free to contact us again if you need further assistance.
Sincerely,
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