Litter robot inside silicone broken

Hi everyone!
My litter robot 4 has the inside cover broken and litter is getting inside. I think my device is still covered by warranty. How could I get support with this issue? Thank you in advance!

Hello @Dairene ,

Welcome back to RobotShop community.

We are sorry to hear that you are having trouble with your Litter-Robot.

Please provide us with your order number to check the warranty for you.

You can send us this information in a private message for more security.

Awaiting your reply.

Sincerely,