Hi,
I have an issue with the my Litter Robot III, the behaviour is the following:
- It cycles and empties without issue.
- It also resets past the home posiiton without issue (i.e. when it “over-rotates” to distribute the litter after emptying)
- However when it tries to go back to the home position after the over-rotation it makes a terrible screeching noise and stops about halfway before it can reset into the home position
- At this time the lights on the front of the unit flash in an alternating red and yellow pattern
- I have the mobile app module, and the error says “Your Litter-Robot has a Over Torque Fault”. However I cannot find any resources on how to fix this.
I checked the black gear and it seemed to be scraping up against the body of the machine in it’s slot (i.e. it was not centred in the slot), so I thought maybe it was scraping the side. However after adjusting that, it still continues.
Has anyone come across this ? Or know how to fix this? Do I need a new motor?
Thank you in advance!