Litter Robot III Rotating the wrong way and stopping midway

I recently bought a used Litter Robot III. It was not turning on when I purchased it, so I started to buy various parts to repair it a little at a time. First I purchased the power adapter, but the unit would still not power up. I then purchased a new logic board. This allowed the unit to power up, but it would stay on the blue light and none of the buttons were responding. Finally I purchased the DFI sensor and installed that. I put it back together insure that the sensors where int he corresponding positions. The unit now powers up and the buttons respond. It was a relief to plug it in and see it start to cycle. Unfortunately, before I could celebrate, I realized that the LR was rotating in the wrong direction (clockwise) when running the initial cycle. After going clockwise it appears to do a full cycle then stops midway. I have disconnected the unit and tried a hard reset but it will not rotate counterclockwise as it should. I also checked the magnets int he sphere and even swapped them out and still the same result. The blue light within the unit is working.

Does anyone have any advice on what I might be overlooking?

Hello @Dorian_Liam ,

Welcome to RobotShop community.

We are sorry to hear that you are having trouble with your Litter-Robot.

It’s possible that the motor wires are reversed so please provide us with a picture like the one attached below to verify:

Awaiting your reply.

Sincerely,

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Thank you for the quick reply Ebram. The connectors appear to be in the correct order. One connector has 6 pins and the other has 8, so I am unable to switch them around. Also, the sensor that you circled in the photo is also in the correct position. The motor connector is going from white to brown and red to green. Not sure if that will make a difference?

Is there a chance that I may have placed the DFI sensors incorrectly?

UPDATE: I switched the connectors by flipping them on the same section int he logic board. The system is now rotating counterclockwise. However, now when I power it up, it runs through the test cycle and stops without returning to the home point. It then starts to flash the RED > YELLOW > Blue lights and no longer moves. If I power it up, it starts the cycle again and stops somewhere in the middle and starts flashing the lights again. I checked the magnets and they seems to be in place.

Hello @Dorian_Liam ,

Thank you for your reply.

Please provide us with a picture showing the hall-effect sensor which is pointed with the green arrow in the previously sent picture.

Also, if you have swapped the magnets before, you need to swap them back.

Awaiting your reply.

Sincerely,

1 Like

Hello @Dorian_Liam ,

Thank you for your reply.

The sensor seems to be installed correctly so it’s likely to has gone defective and needs to be replaced.

The product code for this sensor is: RB-Ltr-73

Here’s a video to help you replace it:

We also recommend replacing the following parts if they haven’t been replaced yet:
RB-Ltr-107
RB-Ltr-108
RB-Ltr-129

This video will show you how to replace them:

Let us know how it goes.

Sincerely,