If your cats are not using the Litter-Robot III Open Air, you can try the following “tips” to get your cats to use the Litter-Robot. Sometimes it takes time but, it is certainly worth the try.
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When starting out with the Litter-Robot leave it turned OFF. Wait until you see evidence of consistent use before turning it on and leaving it in automatic mode. If a clean cycle is required during the acclimation period, just run the cycle manually by turning the unit ON and then OFF again after the cycle has completed. Once you feel your cat is comfortable using the Litter-Robot you can then resume the automatic mode (leaving the unit ON).
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Keep the old litter box in the same room or next to the Litter Robot and let it fill up. This will give your cat a choice between the clean Litter-Robot and a not so clean litter box.
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Entice your cat to approach the litter-robot by using some catnip or it’s favorite treat.
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Add a scoop of litter from the old litter box in order to provide a familiar smell.