Since the release of the Litter-Robot III Open Air, we have received many demands for a troubleshooting guide for this robot. We have therefore decided to help our customers out by creating this basic Litter-Robot III Open Air Basic Troubleshooting Guide. This is a companion di…

Hi im having the same problem, and i did try all the tips you been giving, but the globe still didnt back to the home position and display 3 lights blinking. What shall i do?

@tonykit If you have purchased with us, please contact our team via the private question option and give us the order number related to this robot.

Hi @AudioVOX . was purchase from the dealer in singapore and waiting for their reply like taking a thousand years. Its will be great if you can tell me what happen to my litter robot or any parts need to be replace with. thanks again

@tonykit It could be a few things, either the hall seffect sensor is defective, or the motor is too slow (either defective or the gearbox is). You can find the hall effect sensor (which is included in the harness) here: https://www.robotshop.com/en/litter-robot-iii-open-air-wir…

Thanks you @AudioVOX . i do record some video and do you mind to tell me how can i share it to you?

Hey @tonykit You can simply host it on YouTube and send the link here.

cool @AudioVOX , here are the link

Hey @tonykit By the sound of it, it seems like the Black Cog on the motor shaft is not properly tied up. Please take a look at the following link, which will help you to fix that: https://support-litter-robot.force.com/s/article/Fixing-a-loose-gear-on-your-Litter-Robot

I’m having the same problem. Any luck?

Hi Jeaninestoop did you managed to get it back working, i have same problem, tried everything, nothing works!

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