Well, it seems that a fast flash of the yellow light means that when you leave it plugged in, soon you will have no lights at all…
I don’t mind swapping the circuit board but don’t want to kill it or be replacing the wrong part.
Thoughts welcome.
@Brian We suggest you to verify the motor connections to verify if you have correctly installed it. You can verify the motor installation with our Repair Guide for the motor. If you do not have any light on your circuit board, we suggest you to verify the power adapter. Please test it with a voltmeter, you should have between 15V to 21V.
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“white wire with the brown wire and the red wire with the green one.” confirmed.
I have swapped the power adapter with a known working one from our second litter-robot. Still no lights on the circuit board.
@Brian Seems you would need either a new Circuit board or a new power jack since you do not have any light on the circuit board.
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@Kyle If your Litter-Robot looks like this, it’s a Litter-Robot 2. The Litter-Robot 1 is very old, from what you have described, it should be a Litter-Robot 2.
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The arm of the waste drop door of our Litter Robot II no longer stays closed. I see a previous commenter had a similar issue and there’s a spring at the back that hold tension for it to remain closed. Unfortunately I think this spring may have sprung from the unit as my husband found a rogue spring on our kitchen floor and tosses it, neither of us knowing where it may have come from. There’s nothing blocking the door whatsoever. Could this spring be replaced?
@Sonya It could be replaced, but we unfortunately do not offer this part in our catalog. We usually suggest to our customers to purchase a new globe. This part can be tricky to install and need adjustments. You can find Litter-Robot globes on our website here.
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My litter robot is less than 4 months old. Worked fine - until all of a sudden it stopped working. Had the blinking lights so I took completely emptied it, cleaned everything, checked everything I could. Now the machine lights up like its going to work, but it does not cycle - doesn’t even make a sound like its trying. Any advice or help you could offer would be great!
@Jennifer Please take a look at the cat sensor and verify if it’s been adjusted correctly. You can take a look at the page 15 of the user guide to help you with the adjustment.
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My litterbot doesn’t turn on. I tried it on several (working) plugs and nothing is happening. I have had it for about a year. What can I do?
@Danielle The problem is either caused by the circuit board or the power jack, most likely the circuit board as it’s only one year old. The power jack problems can occur if there is corrosion inside the jack. We would suggest you to contact your reseller to have it repair or exchange under warranty, as there’s a 18-month warranty on the product (12 months for North America).
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I’ve had the litter robot for about a year and a half and have generally been very happy with it. However, recently I have noticed a LOT of clean litter in the drawer and the globe is definitely not overfilled - I haven even tried using significantly less letter than usual and have the same problem. I have watched the robot rotate and the litter goes into the sidewall fine, but when it reaches the empty position, clean litter comes flowing out from the front and back where the sidewall pocket is holding the clean litter. The globe has never been damaged or anything - any advice?
@Mathieu Thibault Counter clockwise. It just looks like the sidewalk that holds the clean litter is leaking front and back
@Valerie Thank you for your confirmation. It seems you would need a new globe for your Litter-Robot II. You can find one on our website.
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Hi, I’ve had my LR for a few years-- recently when I cycles, it has an issue half way through where the gear doesn’t seem to be catching the holes in the globe correctly— and the globe “bounces” a few times then eventually falls into a slot and continues to cycle. Sometimes I’ve see it not catch at all and I get three light error message. I’ve checked to make sure there’s nothing in the gear or the holes. Not sure what else I can do. Any advice?
@Jen, when the globe “bounces” is it where it should stop to empty the waste? If not maybe the glider buttons are used and have the globe no sitting properly on the base. The link for the glider buttons is here. The new ones do not have screws, if you are seeing the screws well on the ones you currently have in this case they need to be replaced.
While the globe is returning to its normal position, the gear keeps slipping when it gets to one particular spot, and slips over and over again, until the robot gives up and all 3 lights flash. I’ve located the spot where the gear is unable to grab the track properly. What should I do?
@Michael Is there any damage on the globe rail? If you turn the globe slightly at that point, does the Litter-Robot continue its cycle?
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I have more of a social/hack issue with my Litter Robot. I do love the thing, and so do my cats. Maybe a bit too much.
The LR has a feature to stop rotating if a cat steps on it mid-cycle. It also appears to have a safety feature that if this happens 3 times in the same cycle, it will lock up with all 3 lights blinking. This is an awesome feature except my cats are attracted by all the racket when things empty into the tray, so they’ll keep jumping up to look inside and will eventually lock the unit up. This is OK as long as I’m around, but if I leave town, I’m forced to point a webcam at it and hook up an internet-connected switching outlet so I can remotely reboot the LR.
What I’d love to do is find a way to trigger an alarm or some other warning to the cats. Is there a trace on the circuit board I can sense against to determine if the sensor is triggered while in-cycle?