Litter robot, Full indicator flashing, fast flashing yellow light after pressing

Help & Support Domestic Robots
1

Hi it’s flashing blue all the time can’t reset it as it just flashes yellow. I’ve cleaned pinch pins and fill indicator lenses. The app shows it he litter robot as offline. It’s still under warranty not sure what to do as I’ve turned it off for a period of time too. Nothing works do I need replacement parts?

Thanks

1 Like
2

Hello @Viks47 ,

Welcome to RobotShop community.

We are sorry to hear that you are having trouble with your Litter-Robot.

Please provide us with your order number or a copy of the invoice.

Have you cleaned the 2 green circuit boards of the DFI sensor with isopropyl alcohol and a Q-Tip to remove any rust or dust from them?

Awaiting your reply.

Sincerely,

4

Hi,thanks for your reply. Yes after reading the forum I did the isopropyl Q-tip clean but it’s still not working.

Order Number: 1500056652

6

Hello @Viks47 ,

Thank you for your reply.

In this case, the DFI sensor needs to be replaced.

What was the status of the Anti-Pinch pins after cleaning them?

We will need your shipping address and the serial number located on the back of the robot.

Awaiting your reply.

Sincerely,

7

Hi, thanks for your reply, I’ve cleaned the anti-pinch pins there’s a bit of rust I can’t get off.

My litter robot serial number is: LR3C1201524.

M shipping address is:
Victoria Goodman
49 Centurion Way
Brough
HU15 1DF
United Kingdom.

8

Hello @Viks47 ,

Thank you for your reply.

Very well, we will send you a new pair of Anti-Pinch pins along with the new DFI sensor.

We will forward you now to our replacement department to carry on with the process.

You will be contacted shortly with further details about the shipping.

Have a lovely day, stay safe.

Sincerely,

9

This topic was transferred to internal RobotShop Support.

10