Litter Robot connect version hot spot disappears- cannot connect to my phone

Trying to connect the the litter robot to my phone- followed the steps in the forum ie airplane mode etc. Works for a few seconds then the hot spot disappears. No point in paying for the connect app if I cannot use it. I have an android Samsung Galaxy note 8. So in other words the litterrobot hot spot keeps on turning itself off.

Hi @Marianna and welcome to our forum!

Have you tried deleting the app and then installing it again?