My Litter Robot is always saying it’s full. I’ve emptied it, changed the bag, removed the bonnet, removed the globe, cleaned the sensors, reassembled it all, and it worked for about one week. Now it’s doing it again. Any advice?
Hello @Aratay013,
Welcome to RobotShop community.
We are sorry to hear that you are having trouble with your Litter-Robot.
Please provide us with your order number or a copy of the invoice.
Please try to clean the 2 green circuit boards and the 2 plastic brackets of the DFI sensor using isopropyl alcohol and a Q-Tip to remove any rust or dust from them.
Here’s a video to help you locate these parts:
Awaiting your reply.
Sincerely,
1 Like
Hello, thank you for this. I removed the bottom, located the two green circuit boards and the plastic brackets and cleaned them all with the alcohol as suggested. I then ran a cycle and was again prompted that the drawer was full. My order number was 100541052.
Hello @Aratay013,
Thank you for your reply.
In this case, the DFI sensor will need to be replaced.
According to your order number, it seems that you have ordered your robot from the manufacturer directly.
In this case, we recommend contacting them directly to make use of your warranty:
[email protected]
1-877-250-7729
Let us know if there’s anything else we could assist you with.
Sincerely,