My litter robot 3 has a solid yellow light on and will not cycle. If I cycle the power all 3 lights blink once and the the yellow light returns to being solid.
Would this usually be a board or a motor problem, any other troubleshooting I should be doing?
Hello @timsdeathmachine,
Welcome to RobotShop community.
We are sorry to hear that you are having trouble with your Litter-Robot.
Please provide us with your order number to check your warranty status.
Does the light change from that fixed yellow one to something else after a while?
If not, then you would need to replace the DFI sensor.
You also need to check the Anti-Pinch pins in case they were corroded and needed replacing.
The Anti-Pinch safety feature is two pins connected to the motherboard that must touch each other continuously.
If they are separated, you will have an alarm(yellow blinking light). The Anti-Pinch safety is located in the top back left of the Litter-Robot base. You will need to unplug the unit, remove the bonnet, the globe and the drawer.
This video will help you locate them: https://www.youtube.com/watch?v=FJkQTXxkXXA
It is ‘‘Two Metal’’ pin. With a flashlight, you should be able to see if they are touching each other or not. If they are not touching each other, try to re-position it with a flat screwdriver by pushing them upwards.
Note: If the pins were dirty or rusty, you can take them out and clean them with WD-40 and sandpaper.
Awaiting your reply.
Sincerely,
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The order # is 701-2462500-1012229 through Amazon
Hello @timsdeathmachine,
Thank you for your reply.
Unfortunately, you are out of warranty.
However, we can still guide you through the troubleshooting process and tell you which parts need to be replaced.
Did you check the Anti-Pinch pins?
Are there any other blinking lights after the solid yellow one?
Sincerely,
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