I am facing the following three issues with my Litter Robot 3:
When the robot is cycling, it stutters constantly throughout the cycle.
Sometimes after the robot finishes a cycle, the three lights flash sequentially from blue to red.
The robot is leaking urine, which pools at the rear right side. It seems that urine sometimes also pools inside the rear right side of the base. However, I have not managed to trace where the urine is originally leaking from.
You can use the below Google Photos links to access two videos showing the first two issues I’ve described with the Litter Robot (i.e. apart from the urine leak):
I look forward to hearing from you. Thank you very much in advance.
I have now checked the globe liner thoroughly and I cannot see any cuts or holes. I do have the black key installed at the back of the globe.
It is difficult to trace where the urine is coming from, but it tends to pool at inside the base at the rear side of it, and then leak from the holes marked in the attached picture.
At the same time, it does seem that some of the litter’s fine particles are stuck near the plug of the black key inside the globe, which could indicate that some urine is going through there. However, I’m not sure how the urine would then get inside the base and pool there.
Also, which 3 sets of pins did you mean in your first message that would need replacing alongside the circuit board?
This is indeed the source of the leakage, the urine would get out of the black key opening and would leak on the outer body of the globe all the way down into the base so you need to seal this opening by using the black key and the beige plug parts.
We will provide you with the links to all the parts that you would need including the 3 sets of pins that we have mentioned earlier, however, we first need to know which country are you located in so we can send you the corresponding links.
