Litter Robot 3 stuttering cycle, leaking urine, and three lights flashing sequentially

Help & Support Domestic Robots
1

Hello all,

I am facing the following three issues with my Litter Robot 3:

  1. When the robot is cycling, it stutters constantly throughout the cycle.
  2. Sometimes after the robot finishes a cycle, the three lights flash sequentially from blue to red.
  3. The robot is leaking urine, which pools at the rear right side. It seems that urine sometimes also pools inside the rear right side of the base. However, I have not managed to trace where the urine is originally leaking from.

You can use the below Google Photos links to access two videos showing the first two issues I’ve described with the Litter Robot (i.e. apart from the urine leak):

I look forward to hearing from you. Thank you very much in advance.

2

Hello @pximerakis ,

Welcome to RobotShop community.

We are sorry to hear that you are having trouble with your Litter-Robot.

Please provide us with your order number or a copy of the invoice.

According to the errors from the videos, the circuit board and the 3 sets of pins will need to be replaced.

As for the issue with the urine leaking, please empty the litter from the globe and check the globe liner for any holes or cuts.

Also, please check the back of the globe and make sure that you have the black key installed.

Let us know how it goes.

Sincerely,

1 Like
4

Hello @Ebram,

Thank you very much for your help.

I’m afraid I do not have any such records, as I purchased the robot in late November 2020.

I will check the liner again, but last time I checked I could not see any such issues with it.

Kind regards,
Petros

5

Hello @pximerakis ,

Thank you for your reply.

In this case, the robot is no longer covered by the warranty so you will need to order these parts.

Awaiting your feedback after checking the globe liner.

Sincerely,

1 Like
6

Hello @Ebram ,

I have now checked the globe liner thoroughly and I cannot see any cuts or holes. I do have the black key installed at the back of the globe.

It is difficult to trace where the urine is coming from, but it tends to pool at inside the base at the rear side of it, and then leak from the holes marked in the attached picture.

IMG_20241106_080022
IMG_20241106_0800222013×1316 201 KB

At the same time, it does seem that some of the litter’s fine particles are stuck near the plug of the black key inside the globe, which could indicate that some urine is going through there. However, I’m not sure how the urine would then get inside the base and pool there.

Also, which 3 sets of pins did you mean in your first message that would need replacing alongside the circuit board?

Thank you.

Kind regards,
Petros