Hrllo, I require your help regarding a problem I’m encountering.
Litter robot 3 has solid yellow light (not flashing) and will not cycle.
I’ve tried removing the bonnet and adjusting the key but that didn’t do anything. Also unplugged from the base and let sit for a couple hours before trying again, but same issue.
When it powers up, all lights flash as usual but then it sits on the solid yellow cycling light. I can not reset, empty, or power off the unit and must unplug to power off.
Hello @ShiennaO ,
Welcome to RobotShop community.
We are sorry to hear that you are having trouble with your Litter-Robot.
Please provide us with your order number or a copy of the invoice.
Please try to clean the 2 green circuit boards and the 2 plastic brackets of the DFI sensor using isopropyl alcohol and a Q-Tip to remove any rust or dust from them.
Here’s a video to help you locate these parts:
We will also need to see the 3 pairs of contact pins shown in the following videos:
Anti-Pinch Pins:
Bonnet’s Pin:
Base’s Pin:
No need to take them out of the robot, we only need to see them from the outside.
Awaiting your reply.
Sincerely,
