Hello. I somewhat recently replaced the sensor in my litter robot 3 after going through all of the diagnostics with the manufacturer. Since replacing the sensor, I cannot get the robot to work properly. I have, much to my frustration, been adjusting the nut on the sensor to try and get it to work right and it is just not working. It is now stuck on the red light and I have been scooping the litter myself for the past few months. I also want to mention that my cat has a kidney issue and so tend to urinate quite a bit of fluid at times that could be affecting the sensor(?). Should I assume the new sensor (from the manufacturer) is broken? I have checked the contacts in the hood and they appear to have clean contacts. I am not sure where to go from here. I’m not too keen on sending the unit in for repair as I live in Alberta and I can’t imagine what the cost to post it would be. My unit is no longer under warranty. Any ideas?
Kindly,
Sian
