Litter Robot 3 Making Popping Noise When Cycling

Help & Support Robot Parts
1

Hello, I have a Litter Robot 3 that is making a popping noise when cycling. It’s done it right out of the box. I’ve gone through all troubleshooting and the noise is still present.

Here is a video of the noise. The noise happens at about 1:28: https://drive.google.com/file/d/1C9cgZ2MIDT71rdqlVgFqC7JsMXmwVeay/view?usp=drivesdk

Please help resolve this as soon as possible.

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My order number is 500058353.

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Hi @ctreganza !

We cannot find your order in the system.

Have you bought it from RobotShop or somewhere else?

Thank you.