Hello @Tokyo ,
Welcome back to RobotShop community.
We are sorry to hear that you are having trouble with your Litter-Robot.
Please provide us with your order number or a copy of the invoice.
Does the blue light blink if you press the “Reset” button?
We will also need to see the 3 pairs of contact pins shown in the following video:
No need to take them out of the robot, we only need to see them from the outside.
Awaiting your reply.
Sincerely,
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