Litter robot 3 - globe position not detected

Hi!

I require your help regarding a problem I’m encountering.

I own a litter robot open air and my unit is not able recognized the position of the globe; When I launch a cycle the globe turns indefinitely.

I already changed the position sensor as well as the circuit board but it didn’t.t solve the issue. The magnet in the globe are still attracting metal so I also guess there are not the problem.

Thank you so much in advance for your help!

Hello @CedB,

Welcome to RobotShop community.

We are sorry to hear that you are having trouble with your Litter-Robot.

Please provide us with your order number or a copy of the invoice.

We will also need a picture of the position sensor installation.

Awaiting your reply.

Sincerely,