Litter Robot 3: flashing blue light, then after reset fast flashing yellow light

Help & Support Domestic Robots
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Hi, So my litter robot 3 had been flashing yellow light (very fast) after pressing the reset button. I’ve read some troubleshooting to check for the metal pinch bars to be in contact all the time. I’ve tried to clean it and it appears to be in contact as well. Please advice on what to do next. the litter robot is relatively new, received on the end of January 2021.!

My litter robot details: SN: LR3CI207459
Model: LR3C-1200-CE

Kind regards,
Nithin

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Hello @AJnithin,

Welcome to RobotShop community.

We are sorry to hear that you are having trouble with your Litter-Robot.

Please provide us with your order number or a copy of the invoice.

Was the blue light blinking at the beginning and it then turns into the fast blinking yellow light after pressing the “Reset” button?

Were the pins still a bit corroded or damaged after cleaning them?

Awaiting your reply.

Sincerely,

1 Like
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Hi the order number is 1500057082.

Yes blue light was blinking and it turns into a fast blinking yellow light after pressing the reset button.

The pins appear to be okay and is in contact with each other.

Kind regards,
Nithin

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Hello @AJnithin,

Thank you for your reply.

In this case, the DFI sensor needs to be replaced.

This video will show you how to replace it, please check it and let us know if you are able to replace it by yourself if we sent you a new one or if you prefer to send us the robot for repair under the warranty:

Awaiting your reply.

Sincerely,

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Hi,

I can do it myself, do you think I could get a replacement for the pins as well just in case?

Kind regards,
Nithin

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Yes, we can send you a new pair of pins as well.

We will need your shipping address to proceed with the replacement.

Awaiting your reply.

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Hi,
here is my address.

Nithin Amirth Jayasree
6 Chaston Road,
Great Shelford,
Cambridge, UK
CB225AP

Kind regards,
nithin

10

Very well, we will forward you now to our replacement department to carry on with the process.

You will be contacted shortly with further details about the shipping.

Have a lovely day, stay safe.

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This topic was transferred to internal RobotShop Support.

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