We have the second litter robot 3 connect. After it was turned of, and it is now turned on again the blue light is flashing slowly. If I press the reset button the yellow light starts to flash fast. Rest again the blue slow and so on. Everything is cleaned the anti pinch sensor metals are clean as well and have no corrosion. I tried as well to bridge and connect the wo anti pinch metals directly to guarantee they touch is other. But now difference. Andy tips for this one ? Or if it is a hardware issue which replacement parts do I need to order and replace ? The DFI sensor ? And the new Metall ? Or ….
If none of the steps in the video resolves the issue, please send us photos of the 3 sets of contact pins. Two are located on the base, and one is on the side of the cover. (Refer to the photo)
We will also need some additional information to open a file.
-Photo of the serial number located behind the base of the litter box.
-Order number. (PDF or photo of receipt for reseller clients)
-Confirmation of your postal address and telephone number.
You can send us these details in a private message for more security.
thanks for your feedback. I did all the steps in the video a few times, but without success. Please find attached the picture of the contacts and the DFI sensor. I think they should be fine. but nor sure.
sorry for the delay we were some days off. I have “good and bad news” the good thing is the litter robot started to work again. so it is not showing any error, it is cycling and everything. BUT it does not work with the DFI Indicator. the light is always stable blue even if the drawer becomes completely filled. Anny Ideas of this ?
