Hi! I require your help regarding a problem I’m encountering. Description: I can’t get past Step 4 in the Litter Robot Connect App to onboard my new Litter Robot 3 Connect. Step 4 is “Name your Litter Robot” and when I type in a name and click NEXT, it always says “Failed to A…

Hi @Ijhana and @Kono , Have you tried deleting and installing the app again?

It actually worked. Can’t believe I haven’t thought of that myself. So simple. I just made sure I have the latest version installed. THANK YOU!!! Wasted hours on this and now it just took me a couple of minutes :grin:

yes, it works. thank you very much. to all who has this problem… delete the app and install again.

Hallo, ich habe das gleiche Problem. Die App Installation funktioniert bis Schritt 4. Auch eine Deinstallation hat nichts gebracht. Wir sind schon mehrere Stunden damit beschäftigt und die € 60 Mehrkosten für nichts, sind sehr ärgerlich.

I have deleted the app and then re-installed and still cannot get past step 5. Get to “litter-robot ready / sending key” then get onboarding failed.

Having the same problem. I got a new circuit board with wifi. I have tried with no luck: Got a new QR code from litter robot. Tried the airplane mode work around. Tried a different iphone that never had the app before. upgraded the iphone to iOS 14 factory defaulted iphone Tr…