Litter Robot 3 Connect app connection problem

Help & Support Domestic Robots
105

Just wanted to say the litter robot has not disconnected since the update, Thank you again for fixing this headache!

106

You are welcome!

107

Hi can you please see if my LR needs to be updated? It goes offline from time to time and need to restart to make it online again.
Serial is LR3CI066123.

Thanks!

108

Yes, we will check it. Thank you.

109

LR3CI066123 successfully upgraded to 1.0.2:B

110

Great, thanks!

111

You are welcome!

112

Can you please check mine ? LR3CI258174

Thanks

113

Yes, of course. Thank you.

114

LR3CI258174 is on older firmware. upgraded to 1.0.2:B successful

115

Can you please update LR3CI107980?

116

Yes, we will ask Litter-Robot support to do that. Thank you.

117

Please update LR3CI264578. Thank you!! :pray:t3:

118

Ok, we will check it. Thanks.

119

LR3CI107980 has successfully upgraded to 1.0.2:B

120

LR3CI264578 had the latest firmware 1.0.2:B already. No update issued

121

Ok. Anything else I can try. It goes offline daily. I can get it back online by toggling the night light. My router is in the same room and I have rebooted many times.

122

Hi @Slaglejm

Which app are you using? Is it updated?

Thanks.

123

Hi, I’m new here but my Litter-Robot is less than a year old and won’t stay connected to wifi for more than a day. I’ve tried everything under the sun and I’m almost ready to just get rid of it lol

Any chance you could check on LR3CI193288? Dunno if it is up to date, or if there’s anything you can do, but we’ve literally had to go back to using regular litter boxes for the time being… any help is GREATLY appreciated!

124

Hi @Wokeupinapanic

We will ask Litter Robot for update.

Thank you.