Litter Robot 3 - blue flashing light won't clear

Hello, I have a litter robot 3 which has run perfectly for 18 months, and now the blue flashing light stays on despite following the troubleshooting tips advertised on the website. The tray is clear and the sensors are clean. Please can you advise what to do?

Many thanks,
Archie

This topic was transferred to internal RobotShop Support.