Litter Robot 2

Help & Support Robot Parts
1

Hello
I purchased a Litter Robot 2 from this website in July.
I received it and my cat started using it right away. It worked fine for about 2 weeks and now it wont work at all.
It does not turn at all, the light goes yellow then flashes red continuously. I’ve tried everything that the booklet says for trouble shooting including unplugging it, checking the censor on the base, making sure it isn’t to full of litter.
I would like to return the base for a new one so I can stop having to scoop this litter box by hand, its not what I paid for.

2

In this case, there could be an issue with a sensor or the motherboard.

Please check the following:

  1. While the globe is at the dump position please check to see if the Waste Port Guard handle is interfering with the entrance lip of the flexible liner. If this appears to be the case then please reposition the lip such that the channel at the base of the lip is fitted onto the hard plastic opening.

  2. Remove the globe and make sure there is nothing stuck on the base where the globe turns. Make sure there is nothing preventing the globe from turning properly. Please also make sure the litter-robot is on a level surface.

  3. Please check the control panel for any evidence of urine residue. Also, if you see urine in the bottom of the waste drawer, this would be an indication that your cat is missing the litter and urinating just outside the opening, which may be damaging the circuit board behind the control panel.

  4. Let’s also make certain the cat sensor is at the factory setting. Please remove the globe and waste drawer and make certain the unit is off. You will see a black cover just inside the base. Remove it. Make certain there is no debris on the safety line and then SNAP it a few times to make certain the switch is not stuck. You will now be able to see a bolt that is coming out of a nut. This bolt should show 1/4 inch above the nut. If it does not, then adjust the cat sensor by turning what we call the foot/knob that is directly underneath the base until it is.

Put everything back together and let the unit cycle.

Please let us know how it turns out.