Litter robot 2 rotates backwards

Help & Support Robot Parts
1

litter robot 2 rotates backwards
**its of warranty **
where should i start to look for the issue>?
the hall effect sensor
**or something simpler **
thanks Pleas help!!!

2

Hi,

The warranty of the Litter-Robot 2 offered by the manufacturer is 18-months.

If your Litter-Robot rotates backward, it could be caused by the anti-pinch sensor, the control board or the motor.
In this case, we would suggest you to take a look at the following:

  1. While the globe is at the dump position please check to see if the Waste Port Guard handle is interfering with the entrance lip of the flexible liner. If this appears to be the case then please reposition the lip such that the channel at the base of the lip is fitted onto the hard plastic opening.

  2. Remove the globe and make sure there is nothing stuck on the base where the globe turns. Make sure there is nothing preventing the globe from turning properly. Also, make certain there is no debris on the safety line and then SNAP it a few times to make certain the switch is not stuck. Please also make sure the litter-robot is on a level surface.

  3. Let’s also make certain the cat sensor is at the factory setting. Please remove the globe and waste drawer and make certain the unit is off. You will see a black cover just inside the base. Remove it. You will now be able to see a bolt that is coming out of a nut. This bolt should show 1/4 inch above the nut. If it does not, then adjust the cat sensor by turning what we call the foot/knob that is directly underneath the base until it is.

Put everything back together and let the unit cycle.

You may also see the following blog posts to help you with these verifications:
robotshop.com/blog/en/litter … uide-13929
robotshop.com/blog/en/litter … uide-15579