Litter box wont stop filling


I require your help regarding a problem I’m encountering.

Description: For the past year we have had our lavvie bot set to betonite and used a consistent brand of litter and it functioned properly the majority of the time. Now, although the above is unchanged, it will not stop adding new litter unless we unplug it. Recently the rake broke and we had to replace it, possible due to the inability to stop the box from over filling.

Lavviebot s

I have already tried programing the litter level to a lower amount but it just keeps filling

Thank you so much in advance for your help!

Hello @AlisonGross,

We are sorry to hear that you are having trouble with your LavvieBot.

We will forward you now to our internal support to carry on with the troubleshooting process.

You will be contacted shortly via email.


This topic was transferred to internal RobotShop Support.