Hi, I am trying to install Flowbotics Studio app for Phidgets 4 input encoder, but I repeatedly get the message that the license activation has failed. “Check firewall and internet connection”. I have disabled the firewall and the internet connection is good. Please help urgent…

Hi, All FlowBotics Studio apps validate their licence during activation with our activation server ( u.flowbotics.com ). During verification, the software opens two HTTP/80 connections: One to google.com to verify connectivity One to u.flowbotics.com to verify licence validity T…

Thanks, but not much help. This is a small network that I set-up so nothing complex. I have disabled the Norton firewall on the PC but this does not help. The router firewall is also set to allow ALL outgoing traffic. But even before I did this neither firewall logged any blo…

Hi again, I have uninstalled Norton security, disabled windows firewall and started the PC in safe mode with network. Still blocked. (checked after each stage). And yes I can still connect to flowbotics. I also tried routing it through my phone as a wireless hot-spot. Same r…

Hi, We understand your issue, but unfortunately, it is not possible for us to know (or troubleshoot) such issues as there are too many possibilities and not enough information available to us. The main issue is this software always tries to activate the exact same way everywher…

Hi, I have made extensive checks, I can connect to the internet with every other program that I can think of: My browsers connect. I can telnet into your site and others on port 80. I cannot find any software or method that is blocked. On this PC and others on our network I …

Hi, In other cases that had similar issues, the issue was resolved by removing/changing configurations that prevented the software from detecting network access. It was always due to some external factor. Unfortunately, since we are unable to reproduce your specific issue, it i…