Hey @Neutrino,
Welcome to the RobotShop Community.
Sorry to read that you are having issues with the tool.
Is it just a delay when you click on save? If there are specific issues that need to be fixed, we will investigate, see what we can correct.
Don’t hesitate to give us some feedback here.
You can also report errors, make suggestions in this category too, Community Support & Suggestions category.
Otherwise, hope I can help a little. To add images directly, you can use this button here:
To insert a video that is online (on YouTube for example), you can use this button here:
You can then add details or text in the same box OR create multiple separate steps wil the button under:
Let me know if that works or if you have more issues.