Lavviebot auto refill also if there is too much litter + hundreds of notifications the litter has been visited

[Vegan2011]

Hi!

I require your help regarding a problem I’m encountering.

My Lovviebot is refilling also if the tray is full and I also received the message that there is too much litter in it.
And I also received hundreds of notifications tha Lovviebot has been visited… but it’s not true.

Could you please assist?

Thank you so much in advance for your help!

[Ebram]

Hello @Vegan2011,

Welcome back to RobotShop community.

We are sorry to hear that you are having trouble with your LavvieBot.

We will forward you to our internal support to carry on with the troubleshooting with the manufacturer.

Sincerely,

[rb1]

This topic was transferred to internal RobotShop Support.