Hi!
I require your help regarding a problem I’m encountering.
Description:
I just received shipment of the Jaguar robotic arm. Nicely made. However, nowhere in the writeup was there mention of the large power supply it requires. The user guide says it needs 18-26 v, 25-50A. The writeup for the arm says " light on weight, low on power consumption". Since when is 50 amps low on power consumption? Maybe when compared to an actual industrial arm. We do not have a power supply in house large enough to run this arm. We are now stuck until we can find a power supply large enough to handle this. Your advertisement really should include some information about power requirements so future customers aren’t blindsided like we were. And for the price we paid, why wasn’t a power supply included? My department gets our equipment money from grants, which take a year to process. Unless I spend a chunk of my department budget, this arm is useless for almost a year.
Is your one heavy duty power supply ( ePowerbox 15-30V 1200W 50A AC/DC Power Supply) meant for this arm? And it isn’t even available until mid-April!!! If so, you really need to mention that when someone is thinking about buying it, not after they open the box and find no way to power the thing.
Any suggestions would be appreciated.
Thank you in advance for your help!
Lynn Sim
Department Chair
Robotics and Automation
Pikes Peak Community College