Since last update i cant see activity in the app when I’m not home.
At home I only see the activity from that day not from the days before .
When i clean my waste drawer and swirtch the robot on and press reset in the app it dont reset to zero
Hello @Nancy3838 ,
Welcome to our Robotshop community !
Robot History Inaccurate
If the History tab in your Whisker app is inaccurate, follow these troubleshooting steps:
1-Move your device closer to your router to ensure a strong signal connection. If your device is already close to the router, proceed to the next steps.
2-Uninstall the Whisker app from your mobile device by pressing and holding the app icon, then tapping “Uninstall” or the “X.”
3-Restart your mobile device.
4-Re-download the Whisker app from the Google PlayStore or Apple Store.
5-Log into the Whisker app using the same email address and password you used before.
6-Perform a power cycle (turn off the device, unplug the power from the back of the base, wait 10 seconds, plug it back in, then turn the device on).
7-Once the unit completes the startup cycle, open the Whisker app and check the History tab.
Note: It may take a few days to collect additional historical data.
Here are the steps to follow regarding your waste drawer:
How to fix an inaccurate Waste Gauge | Litter-Robot 4 https://www.youtube.com/watch?v=SKihlxqk81g
Don’t hesitate if you have any questions.
Best regards.
1 Like
Thank you i gonna try that