Impossible to conect Cadrige motion 5 whith ShapeokoXXL

Hello,

I’ve just assembly my new shapeoko XXL, but impossible to connect it to Cadrige motion 5,

It’s look like no information com ti the PCB riser Board.

Cartridge motion 5 say : " cutter not find"

I try with other USB cable

I try to boot and reboot my computer and the Shapeoko

Te re install Motion 5

I double check all the connection.

but nothing si working except the blue led on the board

Can it be the board ?

Thank you for helping me.

Hello @BDMAtelier

We are waiting for a reply from manufacturer regarding this issue.

Thank you.