iKuddle help! Wont complete process

Ikuddle simply doesn’t work… it won’t connect to app.

It won’t compete a process.

Hello @Ldejesus,

Welcome to RobotShop community.

We are sorry to hear that you are having trouble with your IKuddle Robot.

Please provide us with your order number.

Do you wish to troubleshoot and fix the problem with your robot or you want to return it?

Sincerely,

1 Like

I would like to return it… please advise me through this process. Thank you
-LD

Can I exchange it for a different product?

Hello @Ldejesus,

Thank you for your reply.

Very well, we will forward you to our internal system to carry on with the process.

We can return it for a refund then you can order a different product.

We will contact you via email shortly.

Sincerely,

This topic was transferred to internal RobotShop Support.