I purchased the “IIIDScanPRO Asus 3D Scanner” few months ago (October 2019), and I am still not able to download the software from the website:
http://products.3ddynamics.eu
The Registration is not possible, because the message “Unable to send e-mail” appears whenever I tried to register. Also, nobody replies when emails were sent to:
[email protected]
How can I get the Software?!
Hello @amaldrees,
Sorry to hear about the issue. I tried to register as well and got the same message.
Maybe you could try contacting them through the following email: [email protected]
I will do the same and let you know if I get any response!
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I sent an email on February 4, 2020, to:
[email protected]
and I have not received any reply.
I would really appreciate it if “RobotShopt” can help in providing the software within the next few days, otherwise, I will have to return the scanner.
Hi @amaldrees,
I was able to contact the manufacturer and they said they are currently facing problems when sending emails from their server. However, they are already aware of the situation and will contact you to provide a solution.
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