I have problems with my WowWee Robosapien X

greetings

buy one recently but I have a problem which no internal problem if the same, I do not respond to control and when started makes his initial greeting and is paralyzed, my question is if I have a warranty or how I could help solve my problem
thanks for your help

We would recommend contacting WowWee technical support directly by phone at 1-800-310-3033 or through their website at wowweezone.com/.

If they determine that the product is defective, please let us know by submitted a ticket in our support center and we will be glad to replace defects covered by the warranty. When doing so, please including a copy of their ticket if done through their website, or please ask for a reference number if done by phone.

We hope this helps,