I can't connect ROBOSTUDIO with my RPLIDAR A1

Help & Support Robot Parts
1

Hi!

I require your help regarding a problem I’m encountering.

I purchased an RPLIDAR A1 and would like to acquire data with it, but I can’t use SLAMTEC’s ROBOSTUDIO for that, I’ve already used FRAME_GRABER but I would really like to use ROBOSTUDIO.
With this, my problem is that ROBOSTUDIO can only connect robots by IP and not LIDAR by COMP USB, I have already installed the UART USB drive and my computer recognizes the RPLIDAR A1 but I don’t know how to connect to the software.
The attached image shows the startup of my ROBOSTUDIO without the option to LIDAR.
I’ve seen videos where ROBOSTUDIO has the option to LIDAR but the new version of SLAMTEC is not available with that.
Best regards

Thank you so much in advance for your help!

1 Like
2

Slamtec
Slamtec1027×808 72.2 KB

1 Like
3

Hi @Rafael_Rei and welcome to our forum!

We are sorry to hear about the problem.

Please give us your order ID.

And, did you already contact Slamtec support?

4

Hi, yes i already contact support and this is what they answer me…
And, what is my order ID?
Best regards.

slamtec_support
slamtec_support890×166 23.1 KB

1 Like
5

Hi @Rafael_Rei

Your order ID is number you received on your invoice if you purchased the product from RobotShop.

Thank you.

6

Hi,
I also faced this problem. If you found a solution, can you help?

7

Same here !
simple_grabber works fine.