“How Can I Help You?” The Emergence of Robots in Hotels and Restaurants

In recent years, we’ve seen the emergence of intelligent machines in restaurants, bars, and even hotels. Hospitality robots present the opportunity to reduce costs, increase efficiency, and showcase new technology to a growing customer base.

But is the general public ready to embrace machines in customer service? And can robots prepare food with the same speed and reliability as a human worker?

The answer – at least in many cases – appears to be yes.


This is a companion discussion topic for the original entry at https://community.robotshop.com/blog/show/how-can-i-help-you-the-emergence-of-robots-in-hotels-and-restaurants