Hiwonder robot won't connect to iPhone via bluetooth


I require your help regarding a problem I’m encountering.

New robot will not connect to iPhone via Bluetooth

Hiwonder robot

Robosoul iPhone app

Tried it on multiple devices

Question Should I return the robot?

Thank you so much in advance for your help!

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HI @DrewWilkerson and welcome to our forum.

We are sorry to hear about the problem.

Please give us your order ID.

Thank you.

Have you tried connecting the robot to your android device? If it fails on android too, I think probably you got a faulty product. You’d better contact with robotshop team as per igor’s suggestion.

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