I require your help regarding a problem I’m encountering.
New robot will not connect to iPhone via Bluetooth
Robosoul iPhone app
Tried it on multiple devices
Question Should I return the robot?
Thank you so much in advance for your help!
HI @DrewWilkerson and welcome to our forum.
We are sorry to hear about the problem.
Please give us your order ID.
Have you tried connecting the robot to your android device? If it fails on android too, I think probably you got a faulty product. You’d better contact with robotshop team as per igor’s suggestion.