Hexy controller board (Servotor32) not working

Hi,
I need your help regarding a problem I’m encountering.

Description:
I have recently bought a “Hexy” from RobotShop. I have also assembled it and almost everything is working. However, the ports 0 to 7 of the controller board (Servotor32) do not work.

Hardware concerned:
Hexy / Servotor32

Software concerned:
ArcBotics ProMoCo. (However, this probably does not matter as the servos do not even center when connected.)

Troubleshooting steps already taken:
I have tried different servos, which are working on other ports. I have also tried to unplug everything else and tried ports 0 to 7 with one servo I know that it is working.

Additional information:

Thank you so much in advance for your help!
Regards,
Thorsten

@thorsten Welcome to the community! Sorry to hear you’re having issues with the Hexy. We see you’ve also posted on the manufacturer’s forum and the manufacturer replied to have you contact them directly. If they are unable to resolve the issue, feel free to follow-up here.