I have a hexabot hexy and when I upload code from arduino and PoMoCo it does not register that there is a com port that I can use. I have contacted the Arcbotics support many times and have had very little response from them.
Hi there,
Welcome to the forum.
What was the troubleshooting done by the manufacturer?
i dont think they did any
Hey @nailedit,
We’ve contacted the manufacturer on your behalf to see what can be done with your situation. We’ll post here again as soon as we have more info!
Sincerely,
hi
any word from the manufacturer yet
Hello @nailedit,
Do you have a support ticket number for us? We’re currently up to date on all our tickets, so we may just be waiting to heard from you on yours.
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